Terms / Customer Service
RETURNS AND EXCHANGES
If your package is damaged by the carrier during shipment, save the box and the merchandise and notify us immediately at firstname.lastname@example.org. Please include your order number for the most expedient service.
If you are not completely satisfied with your purchase, we are happy to accept products in their original, untouched condition within 30 days for a refund or exchange. Please return merchandise packed in its original shipping box, along with a copy of the packing slip. Only items purchased on KatBurki.com may be accepted for return or exchange. We will not accept any merchandise purchased from a another retailer. Only the price of the item(s) purchased will be refunded. Shipping and handling costs will not be refunded. For returns, send the unused or damaged merchandise to:
175 Post Road West
Westport, Connecticut 06880
Once we receive your returned item(s), please allow up to 10 business days to process your refund and send an e-mail confirmation.
Returning a Gift:
If you are returning a gift, please call Kat Burki Customer Service at 888.881.7677 – Monday through Friday 9:00 a.m. – 5:00 p.m. Or email us at email@example.com
Pricing and Payment Policy
We accept the following forms of payment:
- American Express
Shipping and Handling Information
- Complimentary standard shipping with every order within the United States.
- International Shipments – Fixed Rate $50.00.
All KatBurki.com orders are processed 24 hours after the order is placed, excluding Holidays and weekends.
We are required by law to apply sales tax to orders (including shipping & handling) for the following states: CT
Accuracy of Information
We attempt to be as accurate as possible when describing our products but we do not warrant that descriptions, colors, or any other content are accurate, complete, reliable, current, or error-free.
Kat Burki is not responsible for third party websites that link to or from the sites. Kat Burki disclaims all responsibility for the accuracy of any of the information provided on such linked sites and any goods or services provided or purchased from such site. Kat Burki and its affiliates shall not be held liable or responsible for the content of any sites that link to or from the sites.
If you experience any technical problems during your shopping experience, please contact firstname.lastname@example.org or call us at 888.881.7677 during business hours Monday to Friday 9AM to 5PM EST.